Application Flow

服務收費

PLAN A Service Fee - HK$15,980.00 and Above

Included Services:

  1. Overseas Medical Check-up
  2. Contract Authentication Fee at the Consulate in Hong Kong
  3. Visa Fee and Courier Document Fee
  4. Hong Kong Medical Check-up (including urine and feces analysis, hepatitis B testing, pregnancy testing, venereal disease screening, AIDS testing, and tuberculosis rapid testing)
  5. Assistance with reporting to the Consulate and applying for the Hong Kong Identity Card upon arrival in Hong Kong
  6. Specialized counseling and labor law consultation during the contract period

Additional Notes:

  • The employer shall bear the cost of air tickets from the helper's place of origin to Hong Kong.
  • Our company offers dormitory accommodations for an additional fee.
  • The fees charged by our company do not encompass quarantine policy fees; a surcharge will apply for room reservations related to quarantine.

Replacement Terms:

 

The charges outlined in this agreement will be documented on the invoice. The service fee paid by the customer will clearly specify the included service items as stated on the invoice.

PLAN B: ANY NATIONALITY - HK$17,000.00 AND ABOVE

INCLUDED SERVICES:

  1. OVERSEAS MEDICAL CHECK-UP
  2. CONTRACT FEE AND AUTHENTICATION FEE
  3. VISA FEE AND COURIER FEE
  4. HONG KONG MEDICAL CHECK-UP (DETAILS: HEPATITIS B TESTING, ROUTINE URINE AND FECES ANALYSIS, PREGNANCY TESTING, SYPHILIS TESTING, AIDS TESTING, AND TUBERCULOSIS ANTIGEN TESTING)
  5. UPON ARRIVAL IN HONG KONG, DEDICATED ARRANGEMENTS FOR REPORTING TO THE CONSULATE AND PROCESSING THE IDENTITY CARD
  6. SPECIALIZED COUNSELING AND LABOR LAW CONSULTATION DURING THE CONTRACT PERIOD

ADDITIONAL NOTES:

  • THE EMPLOYER SHALL BE RESPONSIBLE FOR THE COST OF AIR TICKETS FROM THE HELPER'S PLACE OF ORIGIN TO HONG KONG.
  • OUR COMPANY CAN PROVIDE DORMITORY ACCOMMODATIONS FOR AN ADDITIONAL FEE.
  • THE FEES CHARGED BY OUR COMPANY DO NOT INCLUDE QUARANTINE POLICY FEES; A SURCHARGE WILL APPLY FOR ROOM RESERVATIONS RELATED TO QUARANTINE.

REPLACEMENT TERMS:

SHOULD THE CUSTOMER REQUIRE A REPLACEMENT HELPER WITHIN ONE YEAR, THEY SHALL PAY 70% OF THE CURRENT FEE FOR SERVICE PLAN A OR 90% OF THE CURRENT FEE FOR SERVICE PLAN B, AS APPLICABLE.

Plan E: Any Nationality - HK$6,800.00 and Above

Included Services:

  1. Overseas Medical Check-up
  2. Contract Fee and Authentication Fee
  3. Visa Fee and Courier Fee
  4. Hong Kong Medical Check-up (details: hepatitis B testing, routine urine and feces analysis, pregnancy testing, syphilis testing, AIDS testing, and tuberculosis antigen testing)
  5. Upon arrival in Hong Kong, dedicated arrangements for reporting to the Consulate and processing the Identity Card
  6. Specialized counseling and labor law consultation during the contract period

Additional Notes:

  • For foreign domestic helpers (approved for contract transfer in Hong Kong) who are currently employed and fulfilling a new contract with the employer, the employer shall be required to pay for a one-way airfare from the helper’s place of origin to Hong Kong or an equivalent amount, until the completion of the two-year contract. The employer must also provide the helper with a one-way airfare (or equivalent amount) and travel expenses for return to their place of origin. Failure to do so will entitle the helper to seek reimbursement for such expenses.

  • Foreign domestic helpers (approved for contract transfer in Hong Kong) must enter and exit Hong Kong at least once within one year before or after the execution of the new contract. The validity of the helper’s visa is contingent upon the passport's validity; if the passport has less than two years of validity remaining, the employer shall bear the cost of renewing the visa during the employment period.

  • Foreign domestic helpers (not approved for contract transfer in Hong Kong) must return to their place of origin or exit Hong Kong to obtain a new visa. Our company will arrange the procedures for the helper's return to Hong Kong.

  • The fees charged by our company do not include quarantine policy fees; a surcharge will apply for room reservations related to quarantine.

Replacement Terms:

 

If the customer requires a replacement helper within one year following the renewal of the helper’s contract, they shall pay the fees according to Service Plans A or B, calculated at an 85% discounted rate of the prevailing charges at that time.

SERVICE FEES BY NATIONALITY

  • FILIPINO: HK$13,980.00 AND ABOVE
  • INDONESIAN: HK$14,980.00 AND ABOVE
  • BANGLADESHI: HK$10,800.00 AND ABOVE
  • SRI LANKAN: HK$9,500.00 AND ABOVE
  • CAMBODIAN: HK$13,000.00 AND ABOVE
  • THAI: HK$9,500.00 AND ABOVE

INCLUDED SERVICES:

  1. OVERSEAS MEDICAL CHECK-UP
  2. CONTRACT FEE AND AUTHENTICATION FEE
  3. VISA FEE AND COURIER FEE
  4. HONG KONG MEDICAL CHECK-UP (DETAILS: TESTING FOR HEPATITIS B, ROUTINE ANALYSIS OF URINE AND FECES, PREGNANCY TESTING, SYPHILIS TESTING, AIDS TESTING, AND TUBERCULOSIS ANTIGEN TESTING)
  5. UPON ARRIVAL IN HONG KONG, DEDICATED ARRANGEMENTS FOR REPORTING TO THE CONSULATE AND PROCESSING THE IDENTITY CARD
  6. SPECIALIZED COUNSELING AND LABOR LAW CONSULTATION DURING THE CONTRACT PERIOD

ADDITIONAL NOTES:

  • THE EMPLOYER SHALL BEAR THE COST OF AIR TICKETS FROM THE HELPER'S PLACE OF ORIGIN TO HONG KONG.
  • OUR COMPANY MAY PROVIDE DORMITORY ACCOMMODATIONS FOR AN ADDITIONAL FEE.
  • THE FEES CHARGED BY OUR COMPANY DO NOT ENCOMPASS QUARANTINE POLICY FEES; A SURCHARGE SHALL APPLY FOR ROOM RESERVATIONS RELATED TO QUARANTINE.

REPLACEMENT TERMS:

 

SHOULD THE CUSTOMER REQUIRE A REPLACEMENT HELPER WITHIN ONE YEAR, THEY SHALL REMIT 70% OF THE CURRENT FEES FOR SERVICE PLAN A OR 90% OF THE CURRENT FEES FOR SERVICE PLAN B, AS APPLICABLE.

Service Fees by Nationality

  • Filipino: HK$3,500.00 and Above
  • Indonesian: HK$2,800.00 and Above
  • Bangladeshi: HK$3,800.00 and Above
  • Sri Lankan: HK$5,800.00 and Above
  • Cambodian: HK$5,800.00 and Above
  • Thai: HK$5,500.00 and Above

Included Services:

  1. Overseas Medical Check-up
  2. Contract Fee and Authentication Fee
  3. Visa Fee and Courier Fee
  4. Hong Kong Medical Check-up (details: testing for hepatitis B, routine analysis of urine and feces, pregnancy testing, syphilis testing, AIDS testing, and tuberculosis antigen testing)
  5. Upon arrival in Hong Kong, dedicated arrangements for reporting to the Consulate and processing the Identity Card
  6. Specialized counseling and labor law consultation during the contract period

Additional Notes:

  • For foreign domestic helpers (approved for contract transfer in Hong Kong), despite being employed and fulfilling a new contract, the employer is obligated to pay for a one-way airfare from the helper’s place of origin to Hong Kong or an equivalent amount until the completion of the two-year contract. The employer must also provide the helper with a one-way airfare (or equivalent amount) and travel expenses for return to their place of origin; failure to do so will entitle the helper to seek reimbursement for such expenses.
  • Foreign domestic helpers (approved for contract transfer in Hong Kong) must enter and exit Hong Kong at least once within one year before or after the execution of the new contract. The validity of the helper’s visa is contingent upon the passport's validity; if the passport has less than two years of validity remaining, the employer shall bear the cost of renewing the visa during the employment period.
  • The fees charged by our company do not include quarantine policy fees; a surcharge will apply for room reservations related to quarantine.

Replacement Terms:

 

If the customer requires a replacement helper within one year following the renewal of the helper’s contract, they shall pay the fees according to Service Plans A or B, calculated at an 85% discounted rate of the prevailing charges at that time.

1. Visa Renewal Services - For Foreign Domestic Helpers of Any Nationality

  • Renewal of Residual Work Visa: HK$780.00 and Above
  • Renewal of One-Month Work Visa: HK$780.00 and Above
  • Renewal of 14-Day Visitor Visa: HK$780.00 and Above
  • Renewal of Expired Work Visa: HK$1,380.00 and Above

2. Medical Examination Fees

  • Laboratory Testing in Hong Kong: HK$880.00 and Above
  • Laboratory Testing in the Philippines/Indonesia: HK$1,000.00 and Above

3. Transportation Services Fees

  • Assistance for Contract Termination at Home (2-hour on-site service): HK$1,000.00 and Above
  • Assistance for Helper from Airport to Employer's Residence: HK$880.00 and Above

4. Temporary Dormitory Accommodation Fees

  • Temporary Accommodation Following Contract Termination: HK$180.00 and Above (billed per day)

5. Ticket Purchasing Fees

  • Additional Fee for Each Purchased Ticket via Website: HK$300.00 and Above
    (Tickets purchased are non-refundable after booking)

6. Travel Visa Application Services

  • China Visa: Assistance with Online Form Completion and Appointment Scheduling: HK$900.00 and Above
  • Japan Visa: Assistance with Online Form Completion and Appointment Scheduling: HK$500.00 and Above

7. Quarantine Fees

 

  • Additional Fee for Hotel Reservation: HK$200.00 and Above
    (Reservations made are non-refundable)

PLAN A Service Fee - HK$15,980.00 and Above

Included Services:

  1. Overseas Medical Check-up
  2. Contract Authentication Fee at the Consulate in Hong Kong
  3. Visa Fee and Courier Document Fee
  4. Hong Kong Medical Check-up (including urine and feces analysis, hepatitis B testing, pregnancy testing, venereal disease screening, AIDS testing, and tuberculosis rapid testing)
  5. Assistance with reporting to the Consulate and applying for the Hong Kong Identity Card upon arrival in Hong Kong
  6. Specialized counseling and labor law consultation during the contract period

Additional Notes:

  • The employer shall bear the cost of air tickets from the helper's place of origin to Hong Kong.
  • Our company offers dormitory accommodations for an additional fee.
  • The fees charged by our company do not encompass quarantine policy fees; a surcharge will apply for room reservations related to quarantine.

Replacement Terms:

 

The charges outlined in this agreement will be documented on the invoice. The service fee paid by the customer will clearly specify the included service items as stated on the invoice.

PLAN B: ANY NATIONALITY - HK$17,000.00 AND ABOVE

INCLUDED SERVICES:

  1. OVERSEAS MEDICAL CHECK-UP
  2. CONTRACT FEE AND AUTHENTICATION FEE
  3. VISA FEE AND COURIER FEE
  4. HONG KONG MEDICAL CHECK-UP (DETAILS: HEPATITIS B TESTING, ROUTINE URINE AND FECES ANALYSIS, PREGNANCY TESTING, SYPHILIS TESTING, AIDS TESTING, AND TUBERCULOSIS ANTIGEN TESTING)
  5. UPON ARRIVAL IN HONG KONG, DEDICATED ARRANGEMENTS FOR REPORTING TO THE CONSULATE AND PROCESSING THE IDENTITY CARD
  6. SPECIALIZED COUNSELING AND LABOR LAW CONSULTATION DURING THE CONTRACT PERIOD

ADDITIONAL NOTES:

  • THE EMPLOYER SHALL BE RESPONSIBLE FOR THE COST OF AIR TICKETS FROM THE HELPER'S PLACE OF ORIGIN TO HONG KONG.
  • OUR COMPANY CAN PROVIDE DORMITORY ACCOMMODATIONS FOR AN ADDITIONAL FEE.
  • THE FEES CHARGED BY OUR COMPANY DO NOT INCLUDE QUARANTINE POLICY FEES; A SURCHARGE WILL APPLY FOR ROOM RESERVATIONS RELATED TO QUARANTINE.

REPLACEMENT TERMS:

SHOULD THE CUSTOMER REQUIRE A REPLACEMENT HELPER WITHIN ONE YEAR, THEY SHALL PAY 70% OF THE CURRENT FEE FOR SERVICE PLAN A OR 90% OF THE CURRENT FEE FOR SERVICE PLAN B, AS APPLICABLE.

Plan E: Any Nationality - HK$6,800.00 and Above

Included Services:

  1. Overseas Medical Check-up
  2. Contract Fee and Authentication Fee
  3. Visa Fee and Courier Fee
  4. Hong Kong Medical Check-up (details: hepatitis B testing, routine urine and feces analysis, pregnancy testing, syphilis testing, AIDS testing, and tuberculosis antigen testing)
  5. Upon arrival in Hong Kong, dedicated arrangements for reporting to the Consulate and processing the Identity Card
  6. Specialized counseling and labor law consultation during the contract period

Additional Notes:

  • For foreign domestic helpers (approved for contract transfer in Hong Kong) who are currently employed and fulfilling a new contract with the employer, the employer shall be required to pay for a one-way airfare from the helper’s place of origin to Hong Kong or an equivalent amount, until the completion of the two-year contract. The employer must also provide the helper with a one-way airfare (or equivalent amount) and travel expenses for return to their place of origin. Failure to do so will entitle the helper to seek reimbursement for such expenses.

  • Foreign domestic helpers (approved for contract transfer in Hong Kong) must enter and exit Hong Kong at least once within one year before or after the execution of the new contract. The validity of the helper’s visa is contingent upon the passport's validity; if the passport has less than two years of validity remaining, the employer shall bear the cost of renewing the visa during the employment period.

  • Foreign domestic helpers (not approved for contract transfer in Hong Kong) must return to their place of origin or exit Hong Kong to obtain a new visa. Our company will arrange the procedures for the helper's return to Hong Kong.

  • The fees charged by our company do not include quarantine policy fees; a surcharge will apply for room reservations related to quarantine.

Replacement Terms:

 

If the customer requires a replacement helper within one year following the renewal of the helper’s contract, they shall pay the fees according to Service Plans A or B, calculated at an 85% discounted rate of the prevailing charges at that time.

SERVICE FEES BY NATIONALITY

  • FILIPINO: HK$13,980.00 AND ABOVE
  • INDONESIAN: HK$14,980.00 AND ABOVE
  • BANGLADESHI: HK$10,800.00 AND ABOVE
  • SRI LANKAN: HK$9,500.00 AND ABOVE
  • CAMBODIAN: HK$13,000.00 AND ABOVE
  • THAI: HK$9,500.00 AND ABOVE

INCLUDED SERVICES:

  1. OVERSEAS MEDICAL CHECK-UP
  2. CONTRACT FEE AND AUTHENTICATION FEE
  3. VISA FEE AND COURIER FEE
  4. HONG KONG MEDICAL CHECK-UP (DETAILS: TESTING FOR HEPATITIS B, ROUTINE ANALYSIS OF URINE AND FECES, PREGNANCY TESTING, SYPHILIS TESTING, AIDS TESTING, AND TUBERCULOSIS ANTIGEN TESTING)
  5. UPON ARRIVAL IN HONG KONG, DEDICATED ARRANGEMENTS FOR REPORTING TO THE CONSULATE AND PROCESSING THE IDENTITY CARD
  6. SPECIALIZED COUNSELING AND LABOR LAW CONSULTATION DURING THE CONTRACT PERIOD

ADDITIONAL NOTES:

  • THE EMPLOYER SHALL BEAR THE COST OF AIR TICKETS FROM THE HELPER'S PLACE OF ORIGIN TO HONG KONG.
  • OUR COMPANY MAY PROVIDE DORMITORY ACCOMMODATIONS FOR AN ADDITIONAL FEE.
  • THE FEES CHARGED BY OUR COMPANY DO NOT ENCOMPASS QUARANTINE POLICY FEES; A SURCHARGE SHALL APPLY FOR ROOM RESERVATIONS RELATED TO QUARANTINE.

REPLACEMENT TERMS:

 

SHOULD THE CUSTOMER REQUIRE A REPLACEMENT HELPER WITHIN ONE YEAR, THEY SHALL REMIT 70% OF THE CURRENT FEES FOR SERVICE PLAN A OR 90% OF THE CURRENT FEES FOR SERVICE PLAN B, AS APPLICABLE.

Service Fees by Nationality

  • Filipino: HK$3,500.00 and Above
  • Indonesian: HK$2,800.00 and Above
  • Bangladeshi: HK$3,800.00 and Above
  • Sri Lankan: HK$5,800.00 and Above
  • Cambodian: HK$5,800.00 and Above
  • Thai: HK$5,500.00 and Above

Included Services:

  1. Overseas Medical Check-up
  2. Contract Fee and Authentication Fee
  3. Visa Fee and Courier Fee
  4. Hong Kong Medical Check-up (details: testing for hepatitis B, routine analysis of urine and feces, pregnancy testing, syphilis testing, AIDS testing, and tuberculosis antigen testing)
  5. Upon arrival in Hong Kong, dedicated arrangements for reporting to the Consulate and processing the Identity Card
  6. Specialized counseling and labor law consultation during the contract period

Additional Notes:

  • For foreign domestic helpers (approved for contract transfer in Hong Kong), despite being employed and fulfilling a new contract, the employer is obligated to pay for a one-way airfare from the helper’s place of origin to Hong Kong or an equivalent amount until the completion of the two-year contract. The employer must also provide the helper with a one-way airfare (or equivalent amount) and travel expenses for return to their place of origin; failure to do so will entitle the helper to seek reimbursement for such expenses.
  • Foreign domestic helpers (approved for contract transfer in Hong Kong) must enter and exit Hong Kong at least once within one year before or after the execution of the new contract. The validity of the helper’s visa is contingent upon the passport's validity; if the passport has less than two years of validity remaining, the employer shall bear the cost of renewing the visa during the employment period.
  • The fees charged by our company do not include quarantine policy fees; a surcharge will apply for room reservations related to quarantine.

Replacement Terms:

 

If the customer requires a replacement helper within one year following the renewal of the helper’s contract, they shall pay the fees according to Service Plans A or B, calculated at an 85% discounted rate of the prevailing charges at that time.

1. Visa Renewal Services - For Foreign Domestic Helpers of Any Nationality

  • Renewal of Residual Work Visa: HK$780.00 and Above
  • Renewal of One-Month Work Visa: HK$780.00 and Above
  • Renewal of 14-Day Visitor Visa: HK$780.00 and Above
  • Renewal of Expired Work Visa: HK$1,380.00 and Above

2. Medical Examination Fees

  • Laboratory Testing in Hong Kong: HK$880.00 and Above
  • Laboratory Testing in the Philippines/Indonesia: HK$1,000.00 and Above

3. Transportation Services Fees

  • Assistance for Contract Termination at Home (2-hour on-site service): HK$1,000.00 and Above
  • Assistance for Helper from Airport to Employer's Residence: HK$880.00 and Above

4. Temporary Dormitory Accommodation Fees

  • Temporary Accommodation Following Contract Termination: HK$180.00 and Above (billed per day)

5. Ticket Purchasing Fees

  • Additional Fee for Each Purchased Ticket via Website: HK$300.00 and Above
    (Tickets purchased are non-refundable after booking)

6. Travel Visa Application Services

  • China Visa: Assistance with Online Form Completion and Appointment Scheduling: HK$900.00 and Above
  • Japan Visa: Assistance with Online Form Completion and Appointment Scheduling: HK$500.00 and Above

7. Quarantine Fees

 

  • Additional Fee for Hotel Reservation: HK$200.00 and Above
    (Reservations made are non-refundable)

聘僱條件

  • The employer must be a resident of Hong Kong and possess a household income of no less than HKD 15,000 per month or equivalent assets to demonstrate adequate financial capability to employ the domestic helper for the entire duration of the contract period (i.e., two years).
  • The employer is required to provide suitable and reasonable private accommodation for the domestic helper.
  • The employer must have no adverse record related to the employment of domestic helpers.
  • The employer's residence must be classified as a residential property.
  • In instances where the employer is a tenant of public housing, they must furnish proof of the public housing lease.

  1. Required Documentation for the Employer

     

    1. Copy of the Employer's Identity Card:
      A photocopy of the applicant's identity card is required.

    2. Proof of Income:
      The applicant must provide evidence of income, demonstrating a monthly salary of HKD 15,000 or regular savings of HKD 350,000 for each domestic helper.

    3. Financial Support Documentation (if applicable):
      If the applicant (employer) is elderly or disabled and unable to provide sufficient income proof, financial support may be provided by a direct relative. This includes:

      • A copy of the guarantor's identity card
      • Proof of income for the guarantor
      • A guarantee letter
      • Proof of relationship (such as a birth certificate, marriage certificate, or declaration)
    4. Address Proof:
      The applicant must submit proof of address, which may include a water bill, electricity bill, gas bill, or rates bill from the last three months. Note:

      • Village houses only accept water or electricity bills.
      • Home Ownership Scheme or purchased government housing must submit a rates bill.
      • If the address proof is under a family member's name, proof of relationship must also be provided (such as a birth certificate, marriage certificate, or declaration).
    5. Household Member Information:
      Information regarding the applicant's household members must include:

      • Full English names
      • Identity card numbers
      • Dates of birth
    6. Current Domestic Helper Information:
      The applicant must provide details about the current domestic helper, including:

      • Full English name
      • Identity card number
      • Contract end date or termination date
    7. Accommodation Information:
      The applicant must provide current floor area information, number of rooms, and specific arrangements for the domestic helper's accommodation.

    8. Additional Documents for Government Housing:
      If residing in government housing, the applicant must provide a lease agreement and must have the right to reside; otherwise, they shall not qualify as an employer.

    9. Commitment Letter for Elderly Employers:
      The Indonesian Consulate has indicated that there have been instances where elderly employers have been unable to fulfill contract obligations due to unforeseen circumstances. Consequently, effective June 4, 2024, the consulate requires employers aged 70 and above to submit a commitment letter from their relatives or other guardians to ensure the protection of Indonesian domestic helpers in the event of contract termination under special circumstances.

    10. Reiteration on Government Housing Documentation:
      As previously stated, applicants residing in government housing must provide a lease agreement and must possess the right to reside; otherwise, they shall not be eligible to act as an employer.

The monthly salary for a foreign domestic helper (HK$5100 x 24 months)   HK$122,400.00
Application Service Fee (approximately HKD 16,000 initially)   HK$16,000.00
Two-Year Domestic Helper Insurance (Including Medical and Labor Insurance)   HK$2,000.00
Round-trip airfare for foreign domestic helper (from home country to Hong Kong)   HK$5,000.00
Transportation allowance for foreign domestic helper (calculated for travel between two locations)   HK$200.00
  Total Expenses for the First Year HK$145,600.00
  每月平均支出 (首年合約計算) HK$6,066.66

 

According to the contract, the responsibilities of the foreign domestic helper encompass the care of children and the elderly, as well as assisting the employer with various household chores, including but not limited to cleaning, cooking, transporting children to school, and accompanying the elderly to medical appointments. The current minimum wage for foreign domestic helpers is HKD 5,100 (2026), which represents only one-quarter of the wage for local domestic helpers. If the relationship between the employer and the helper is effectively managed, it can lead to a mutually beneficial arrangement, often described as a "win-win situation." Employers seek to engage obedient and diligent helpers to support household tasks, which aligns with the objectives of our agency.

 

Throughout the two-year contract period, our agency is committed to balancing the needs of both the employer and the helper. We emphasize open communication with both parties to prevent a "lose-lose situation," wherein both parties may experience adverse outcomes.

When foreign domestic helpers arrive in Hong Kong, they are entering an unfamiliar environment. From the employer's perspective, there is an expectation that the helper, having traveled from afar, will quickly adapt to the work environment. The primary needs of the helper include settling in with respect to clothing, food, accommodation, and transportation.

Clothing

Most foreign domestic helpers originate from subtropical regions where warm weather prevails year-round. As such, they may not be accustomed to Hong Kong's climate and may not require thick clothing or warmer footwear. Consequently, some countries mandate that Hong Kong employers sign agreements to provide suitable warm clothing for their nationals. Additionally, upon arrival at the employer's residence, it is common for foreign domestic helpers to lack indoor slippers or casual outdoor shoes. Employers may choose to supply these items as necessary, although such provision is not a contractual obligation.

Food

Per the contract, employers are required to provide adequate food for the domestic helper. The fundamental expectation is to ensure three regular meals daily, which may include options such as bread or noodles for breakfast, and rice, vegetables, and meat for lunch and dinner. It is noteworthy that Filipino helpers do not consume offal, while Bangladeshi and Indonesian helpers do not eat pork. Some helpers may request additional snacks or beverages, such as chips, peanuts, coffee, milk tea, or cola; however, employers are within their rights to decline such requests.

Helpers may purchase preferred foods, such as biscuits or traditional items, during their holidays. Employers should engage in communication with the helper to discourage the storage of food or beverages in their room, promoting the consumption of meals in the kitchen or dining area. On holidays, helpers are responsible for their own meal expenses.

Accommodation

The Immigration Department stipulates that during the contract period, employers must provide suitable accommodation that ensures reasonable privacy for the domestic helper. This includes a fixed bed, a curtain for privacy, and arrangements tailored to the actual home situation. Moreover, it is mandated that the domestic helper may only reside and stay overnight at the designated contract address. While domestic helpers may occasionally request permission to stay outside, employers can deny such requests in accordance with government regulations, which prohibit domestic helpers from residing outside their employer’s premises.

Additionally, if the domestic helper shares a room with a child, it is important to note that boys aged 10 years or older must have separate accommodations. Males aged 12 years or older cannot share a room with a female domestic helper, even if the male is a bedridden patient.

Transportation

Under the terms of the contract, the employer is responsible for covering the travel expenses and airfare for the domestic helper from their home country to Hong Kong. Upon termination or completion of the contract, the employer is similarly obligated to ensure the safe return of the helper to their home country via a direct route. Employers must also attend to the transportation of the helper's personal belongings, ensuring that at least 20 kilograms of checked baggage is purchased, alongside a reasonable flight route to facilitate the helper’s safe return.

After the helper's arrival in Hong Kong, the employer is not required to cover the transportation costs incurred by the helper during their holidays.

Remarks: If the employer does not provide three meals a day, a food allowance of HK$1,236.00 per month must be paid to the domestic helper. If only part of the meals are not provided, the allowance may be calculated on a pro‑rata basis.

The employer and the foreign domestic helper shall enter into a two-year contract. Given that the visa application process typically requires a minimum of 2-3 months prior to the helper commencing work in Hong Kong, there exists a substantial gap between the date of contract signing and the actual start date. Consequently, the duration of the two-year contract shall be calculated from the date of the helper's arrival or the effective date of the work visa.

During the contract period, either the employer or the helper may terminate the contract by providing one month's written notice or by compensating the other party with one month's salary in lieu of notice.

Pursuant to the Employment Ordinance (Chapter 57 of the Laws of Hong Kong), irrespective of which party initiates the termination, the employer is obligated to cover the return airfare and transportation allowance for the helper to their home country. Within seven days of the termination date, the employer must complete Form 407 (Notice of Termination of Employment Contract) and submit it via mail or fax to the Immigration Department. A copy of this form must also be provided to the helper for their records.

Termination of Contract Calculation:

 

  1. Salary:
    Payment for any outstanding salary owed.

  2. Payment in Lieu of Notice or Notice Period:
    One month's salary, if applicable.

  3. Annual Leave:
    Payment for accrued annual leave if the helper has been employed for three months or more.

  4. Transportation Allowance:
    Calculated at HK$100 per day for return travel.

  5. Return Airfare:
    This includes provisions for 20 kg of checked baggage.

  6. Other Considerations:
    Long service payment, severance pay, or compensation for any untaken leave.

Rest Days

  1. Within every seven-day period, the foreign domestic helper shall be entitled to at least one rest day, which must last for no less than 24 consecutive hours.
  2. The rest days shall be designated by the employer and may be categorized as either fixed or non-fixed, ensuring a continuous duration of no less than 24 hours.
  3. In instances where the rest days are categorized as non-fixed, the employer must notify the foreign domestic helper of the designated rest days for that month prior to the commencement of the month.
  4. Should the employer need to alter the originally scheduled rest day, they must reassign a new rest day within 48 hours and ensure that the rest day is compensated within 30 days following the originally designated rest day.
  5. The employer shall not compel the foreign domestic helper to work on a rest day, except in cases of unforeseen emergencies.
  6. Any adjustment to the rest day must be agreed upon by the foreign domestic helper, who must consent to the alternative designated rest day in place of the originally scheduled rest day.

Statutory Holidays

  1. All foreign domestic helpers, irrespective of their length of service, shall be entitled to statutory holidays.
  2. A foreign domestic helper who has been continuously employed for three months preceding a statutory holiday shall be entitled to holiday pay.
  3. The employer is prohibited from compensating the foreign domestic helper in lieu of statutory holidays, as such action is unlawful and may incur a maximum fine of HKD 50,000.
  4. Any alteration to the statutory holiday must be communicated to the foreign domestic helper at least 48 hours in advance, and the rearranged holiday must be provided within 60 days before or after the originally scheduled holiday.
  5. Should a statutory holiday coincide with a foreign domestic helper's rest day, the employer must grant a compensatory holiday on the following day, which must not fall on a statutory holiday or a rest day.
  6. The current list of statutory holidays is as follows:
    • January 1
    • Lunar New Year Day 1
    • Lunar New Year Day 2
    • Lunar New Year Day 3
    • Ching Ming Festival
    • Labor Day (May 1)
    • Buddha's Birthday
    • Dragon Boat Festival
    • HKSAR Establishment Day (July 1)
    • Day after the Mid-Autumn Festival
    • Chung Yeung Festival
    • National Day (October 1)
    • Winter Solstice or Christmas Day (to be selected by the employer)
    • First Sunday after Christmas
    • Easter Monday (effective from 2026)
    • Good Friday (effective from 2028)
    • The day following Good Friday (effective from 2030)

Paid Annual Leave

 

  1. Foreign domestic helpers shall be entitled to paid annual leave after completing three months of employment, with the number of leave days increasing from 7 days to a maximum of 14 days based on the length of service.
  2. After completing 12 months of employment, the foreign domestic helper must take their accrued paid annual leave within the subsequent 12 months. The employer and the foreign domestic helper shall mutually agree on the dates for the annual leave, and the employer must provide written notice of the leave dates at least 14 days prior to the commencement of the leave.
  3. If any annual leave coincides with a rest day or statutory holiday, such day shall be considered as part of the annual leave. The employer must designate an alternative rest day or statutory holiday for the domestic helper.
  4. Upon termination of the employment contract, the employer is required to calculate and compensate the foreign domestic helper for any accrued annual leave on a pro-rata basis.
  5. Regardless of whether the foreign domestic helper receives holiday pay for statutory holidays, the employer must allow the helper to take these statutory holidays or arrange alternative holidays in lieu. The employer is prohibited from compensating the helper in lieu of these holidays, commonly referred to as "buying out" holidays.

Long Service Payment for Foreign Domestic Helpers

Foreign domestic helpers who have continuously worked for the employer for no less than five years shall be entitled to long service payment under the following conditions:

  1. The domestic helper is dismissed or not renewed for reasons that do not constitute serious misconduct warranting immediate dismissal or redundancy.
  2. A designated certificate issued by a registered medical practitioner or traditional Chinese medicine practitioner confirms that the helper is permanently unfit to perform their current duties, leading them to resign.
  3. The domestic helper is aged 65 years or older and resigns due to advanced age.
  4. The domestic helper passes away during the employment period.

Should the employer, at least seven days prior to the expiration of the contract, provide a written request for the helper to renew the contract or rehire them under a new agreement, and the helper unreasonably refuses such request, the helper shall not be entitled to long service payment.

 

A foreign domestic helper may only receive either severance pay or long service payment. If the employer ceases to employ the helper due to personal reasons and the helper has reached retirement age, they shall be eligible for long service payment but shall not receive severance pay.

Severance Payment for Foreign Domestic Helpers

Foreign domestic helpers who are not renewed due to redundancy and have continuously worked for the same employer for no less than 24 months shall be entitled to severance payment under the following circumstances:

  1. The employer is experiencing financial difficulties.
  2. The employer is immigrating.
  3. The individual under the employer's care has passed away.
  4. The employer has passed away.
  5. The employer no longer requires the services of the foreign domestic helper.

If the employer provides a written request for the helper to renew the contract or to be re-employed under a new agreement at least seven days prior to the termination date or the expiration of the contract, and the helper unreasonably refuses this request, the helper shall not be entitled to severance payment.

 

A foreign domestic helper may only receive either severance pay or long service payment. In the event of redundancy leading to dismissal, the helper is entitled to severance pay but shall not be eligible for long service payment.

  • The employer must be a resident of Hong Kong and possess a household income of no less than HKD 15,000 per month or equivalent assets to demonstrate adequate financial capability to employ the domestic helper for the entire duration of the contract period (i.e., two years).
  • The employer is required to provide suitable and reasonable private accommodation for the domestic helper.
  • The employer must have no adverse record related to the employment of domestic helpers.
  • The employer's residence must be classified as a residential property.
  • In instances where the employer is a tenant of public housing, they must furnish proof of the public housing lease.
  1. Required Documentation for the Employer

     

    1. Copy of the Employer's Identity Card:
      A photocopy of the applicant's identity card is required.

    2. Proof of Income:
      The applicant must provide evidence of income, demonstrating a monthly salary of HKD 15,000 or regular savings of HKD 350,000 for each domestic helper.

    3. Financial Support Documentation (if applicable):
      If the applicant (employer) is elderly or disabled and unable to provide sufficient income proof, financial support may be provided by a direct relative. This includes:

      • A copy of the guarantor's identity card
      • Proof of income for the guarantor
      • A guarantee letter
      • Proof of relationship (such as a birth certificate, marriage certificate, or declaration)
    4. Address Proof:
      The applicant must submit proof of address, which may include a water bill, electricity bill, gas bill, or rates bill from the last three months. Note:

      • Village houses only accept water or electricity bills.
      • Home Ownership Scheme or purchased government housing must submit a rates bill.
      • If the address proof is under a family member's name, proof of relationship must also be provided (such as a birth certificate, marriage certificate, or declaration).
    5. Household Member Information:
      Information regarding the applicant's household members must include:

      • Full English names
      • Identity card numbers
      • Dates of birth
    6. Current Domestic Helper Information:
      The applicant must provide details about the current domestic helper, including:

      • Full English name
      • Identity card number
      • Contract end date or termination date
    7. Accommodation Information:
      The applicant must provide current floor area information, number of rooms, and specific arrangements for the domestic helper's accommodation.

    8. Additional Documents for Government Housing:
      If residing in government housing, the applicant must provide a lease agreement and must have the right to reside; otherwise, they shall not qualify as an employer.

    9. Commitment Letter for Elderly Employers:
      The Indonesian Consulate has indicated that there have been instances where elderly employers have been unable to fulfill contract obligations due to unforeseen circumstances. Consequently, effective June 4, 2024, the consulate requires employers aged 70 and above to submit a commitment letter from their relatives or other guardians to ensure the protection of Indonesian domestic helpers in the event of contract termination under special circumstances.

    10. Reiteration on Government Housing Documentation:
      As previously stated, applicants residing in government housing must provide a lease agreement and must possess the right to reside; otherwise, they shall not be eligible to act as an employer.

The monthly salary for a foreign domestic helper (HK$5100 x 24 months)   HK$122,400.00
Application Service Fee (approximately HKD 16,000 initially)   HK$16,000.00
Two-Year Domestic Helper Insurance (Including Medical and Labor Insurance)   HK$2,000.00
Round-trip airfare for foreign domestic helper (from home country to Hong Kong)   HK$5,000.00
Transportation allowance for foreign domestic helper (calculated for travel between two locations)   HK$200.00
  Total Expenses for the First Year HK$145,600.00
  每月平均支出 (首年合約計算) HK$6,066.66

 

According to the contract, the responsibilities of the foreign domestic helper encompass the care of children and the elderly, as well as assisting the employer with various household chores, including but not limited to cleaning, cooking, transporting children to school, and accompanying the elderly to medical appointments. The current minimum wage for foreign domestic helpers is HKD 5,100 (2026), which represents only one-quarter of the wage for local domestic helpers. If the relationship between the employer and the helper is effectively managed, it can lead to a mutually beneficial arrangement, often described as a "win-win situation." Employers seek to engage obedient and diligent helpers to support household tasks, which aligns with the objectives of our agency.

 

Throughout the two-year contract period, our agency is committed to balancing the needs of both the employer and the helper. We emphasize open communication with both parties to prevent a "lose-lose situation," wherein both parties may experience adverse outcomes.

When foreign domestic helpers arrive in Hong Kong, they are entering an unfamiliar environment. From the employer's perspective, there is an expectation that the helper, having traveled from afar, will quickly adapt to the work environment. The primary needs of the helper include settling in with respect to clothing, food, accommodation, and transportation.

Clothing

Most foreign domestic helpers originate from subtropical regions where warm weather prevails year-round. As such, they may not be accustomed to Hong Kong's climate and may not require thick clothing or warmer footwear. Consequently, some countries mandate that Hong Kong employers sign agreements to provide suitable warm clothing for their nationals. Additionally, upon arrival at the employer's residence, it is common for foreign domestic helpers to lack indoor slippers or casual outdoor shoes. Employers may choose to supply these items as necessary, although such provision is not a contractual obligation.

Food

Per the contract, employers are required to provide adequate food for the domestic helper. The fundamental expectation is to ensure three regular meals daily, which may include options such as bread or noodles for breakfast, and rice, vegetables, and meat for lunch and dinner. It is noteworthy that Filipino helpers do not consume offal, while Bangladeshi and Indonesian helpers do not eat pork. Some helpers may request additional snacks or beverages, such as chips, peanuts, coffee, milk tea, or cola; however, employers are within their rights to decline such requests.

Helpers may purchase preferred foods, such as biscuits or traditional items, during their holidays. Employers should engage in communication with the helper to discourage the storage of food or beverages in their room, promoting the consumption of meals in the kitchen or dining area. On holidays, helpers are responsible for their own meal expenses.

Accommodation

The Immigration Department stipulates that during the contract period, employers must provide suitable accommodation that ensures reasonable privacy for the domestic helper. This includes a fixed bed, a curtain for privacy, and arrangements tailored to the actual home situation. Moreover, it is mandated that the domestic helper may only reside and stay overnight at the designated contract address. While domestic helpers may occasionally request permission to stay outside, employers can deny such requests in accordance with government regulations, which prohibit domestic helpers from residing outside their employer’s premises.

Additionally, if the domestic helper shares a room with a child, it is important to note that boys aged 10 years or older must have separate accommodations. Males aged 12 years or older cannot share a room with a female domestic helper, even if the male is a bedridden patient.

Transportation

Under the terms of the contract, the employer is responsible for covering the travel expenses and airfare for the domestic helper from their home country to Hong Kong. Upon termination or completion of the contract, the employer is similarly obligated to ensure the safe return of the helper to their home country via a direct route. Employers must also attend to the transportation of the helper's personal belongings, ensuring that at least 20 kilograms of checked baggage is purchased, alongside a reasonable flight route to facilitate the helper’s safe return.

After the helper's arrival in Hong Kong, the employer is not required to cover the transportation costs incurred by the helper during their holidays.

Remarks: If the employer does not provide three meals a day, a food allowance of HK$1,236.00 per month must be paid to the domestic helper. If only part of the meals are not provided, the allowance may be calculated on a pro‑rata basis.

The employer and the foreign domestic helper shall enter into a two-year contract. Given that the visa application process typically requires a minimum of 2-3 months prior to the helper commencing work in Hong Kong, there exists a substantial gap between the date of contract signing and the actual start date. Consequently, the duration of the two-year contract shall be calculated from the date of the helper's arrival or the effective date of the work visa.

During the contract period, either the employer or the helper may terminate the contract by providing one month's written notice or by compensating the other party with one month's salary in lieu of notice.

Pursuant to the Employment Ordinance (Chapter 57 of the Laws of Hong Kong), irrespective of which party initiates the termination, the employer is obligated to cover the return airfare and transportation allowance for the helper to their home country. Within seven days of the termination date, the employer must complete Form 407 (Notice of Termination of Employment Contract) and submit it via mail or fax to the Immigration Department. A copy of this form must also be provided to the helper for their records.

Termination of Contract Calculation:

 

  1. Salary:
    Payment for any outstanding salary owed.

  2. Payment in Lieu of Notice or Notice Period:
    One month's salary, if applicable.

  3. Annual Leave:
    Payment for accrued annual leave if the helper has been employed for three months or more.

  4. Transportation Allowance:
    Calculated at HK$100 per day for return travel.

  5. Return Airfare:
    This includes provisions for 20 kg of checked baggage.

  6. Other Considerations:
    Long service payment, severance pay, or compensation for any untaken leave.

Rest Days

  1. Within every seven-day period, the foreign domestic helper shall be entitled to at least one rest day, which must last for no less than 24 consecutive hours.
  2. The rest days shall be designated by the employer and may be categorized as either fixed or non-fixed, ensuring a continuous duration of no less than 24 hours.
  3. In instances where the rest days are categorized as non-fixed, the employer must notify the foreign domestic helper of the designated rest days for that month prior to the commencement of the month.
  4. Should the employer need to alter the originally scheduled rest day, they must reassign a new rest day within 48 hours and ensure that the rest day is compensated within 30 days following the originally designated rest day.
  5. The employer shall not compel the foreign domestic helper to work on a rest day, except in cases of unforeseen emergencies.
  6. Any adjustment to the rest day must be agreed upon by the foreign domestic helper, who must consent to the alternative designated rest day in place of the originally scheduled rest day.

Statutory Holidays

  1. All foreign domestic helpers, irrespective of their length of service, shall be entitled to statutory holidays.
  2. A foreign domestic helper who has been continuously employed for three months preceding a statutory holiday shall be entitled to holiday pay.
  3. The employer is prohibited from compensating the foreign domestic helper in lieu of statutory holidays, as such action is unlawful and may incur a maximum fine of HKD 50,000.
  4. Any alteration to the statutory holiday must be communicated to the foreign domestic helper at least 48 hours in advance, and the rearranged holiday must be provided within 60 days before or after the originally scheduled holiday.
  5. Should a statutory holiday coincide with a foreign domestic helper's rest day, the employer must grant a compensatory holiday on the following day, which must not fall on a statutory holiday or a rest day.
  6. The current list of statutory holidays is as follows:
    • January 1
    • Lunar New Year Day 1
    • Lunar New Year Day 2
    • Lunar New Year Day 3
    • Ching Ming Festival
    • Labor Day (May 1)
    • Buddha's Birthday
    • Dragon Boat Festival
    • HKSAR Establishment Day (July 1)
    • Day after the Mid-Autumn Festival
    • Chung Yeung Festival
    • National Day (October 1)
    • Winter Solstice or Christmas Day (to be selected by the employer)
    • First Sunday after Christmas
    • Easter Monday (effective from 2026)
    • Good Friday (effective from 2028)
    • The day following Good Friday (effective from 2030)

Paid Annual Leave

 

  1. Foreign domestic helpers shall be entitled to paid annual leave after completing three months of employment, with the number of leave days increasing from 7 days to a maximum of 14 days based on the length of service.
  2. After completing 12 months of employment, the foreign domestic helper must take their accrued paid annual leave within the subsequent 12 months. The employer and the foreign domestic helper shall mutually agree on the dates for the annual leave, and the employer must provide written notice of the leave dates at least 14 days prior to the commencement of the leave.
  3. If any annual leave coincides with a rest day or statutory holiday, such day shall be considered as part of the annual leave. The employer must designate an alternative rest day or statutory holiday for the domestic helper.
  4. Upon termination of the employment contract, the employer is required to calculate and compensate the foreign domestic helper for any accrued annual leave on a pro-rata basis.
  5. Regardless of whether the foreign domestic helper receives holiday pay for statutory holidays, the employer must allow the helper to take these statutory holidays or arrange alternative holidays in lieu. The employer is prohibited from compensating the helper in lieu of these holidays, commonly referred to as "buying out" holidays.

Long Service Payment for Foreign Domestic Helpers

Foreign domestic helpers who have continuously worked for the employer for no less than five years shall be entitled to long service payment under the following conditions:

  1. The domestic helper is dismissed or not renewed for reasons that do not constitute serious misconduct warranting immediate dismissal or redundancy.
  2. A designated certificate issued by a registered medical practitioner or traditional Chinese medicine practitioner confirms that the helper is permanently unfit to perform their current duties, leading them to resign.
  3. The domestic helper is aged 65 years or older and resigns due to advanced age.
  4. The domestic helper passes away during the employment period.

Should the employer, at least seven days prior to the expiration of the contract, provide a written request for the helper to renew the contract or rehire them under a new agreement, and the helper unreasonably refuses such request, the helper shall not be entitled to long service payment.

 

A foreign domestic helper may only receive either severance pay or long service payment. If the employer ceases to employ the helper due to personal reasons and the helper has reached retirement age, they shall be eligible for long service payment but shall not receive severance pay.

Severance Payment for Foreign Domestic Helpers

Foreign domestic helpers who are not renewed due to redundancy and have continuously worked for the same employer for no less than 24 months shall be entitled to severance payment under the following circumstances:

  1. The employer is experiencing financial difficulties.
  2. The employer is immigrating.
  3. The individual under the employer's care has passed away.
  4. The employer has passed away.
  5. The employer no longer requires the services of the foreign domestic helper.

If the employer provides a written request for the helper to renew the contract or to be re-employed under a new agreement at least seven days prior to the termination date or the expiration of the contract, and the helper unreasonably refuses this request, the helper shall not be entitled to severance payment.

 

A foreign domestic helper may only receive either severance pay or long service payment. In the event of redundancy leading to dismissal, the helper is entitled to severance pay but shall not be eligible for long service payment.

外傭類別

Impact of the Pandemic on Foreign Domestic Helpers in Hong Kong

During the pandemic, the Hong Kong government implemented measures to alleviate the shortage of foreign domestic helpers, allowing some helpers to remain in Hong Kong after contract termination to switch employers. As a result, several employers raised wages to attract these helpers, leading to a significant increase in average salaries for foreign domestic workers. This trend prompted even content and satisfied workers to consider changing jobs, causing employers to increase the basic wage from HK$4,870.00 to HK$5,000 or more upon contract renewal.

Following the pandemic, on May 1, 2022, the government reverted to pre-pandemic policies, requiring foreign domestic helpers to return to their home country within 14 days after leaving their employment. This change has improved the situation regarding helpers switching jobs.

Post-pandemic, the reasons for foreign domestic helpers changing employers in Hong Kong primarily include:

  1. Employer Immigration: Many helpers are leaving due to their employers moving abroad.
  2. Caregiver or Dependent Passing Away: The death of the person under the employer's care often leads to employment termination.
  3. Economic Issues: Employers facing financial difficulties may no longer require the services of a helper.
  4. Contract Completion: Helpers may be granted a visa to remain in Hong Kong upon completion of their contract.

 

Occasionally, helpers request higher wages, typically ranging from HK$5,000 to HK$5,500, depending on their work experience and recommendations from previous employers.

Understanding Terms Related to Foreign Domestic Helpers

For new employers, terms like "overseas," "contract termination," or "contract completion" often come up. Here’s what they mean:

  1. Overseas Helpers:
    This term refers to foreign domestic helpers who arrive in Hong Kong after being hired by an employer for a two-year contract, approved by the Director of Immigration from the day of their arrival or stay in Hong Kong.

  2. Contract Completion:
    If a helper does not get re-employed within 42 days prior to the completion of their contract, they are referred to as a "contract completion" helper. This allows them to stay in Hong Kong to switch employers.

  3. Contract Termination (or Interruption):
    During the contract period, either party (the employer or the helper) can terminate the contract by providing one month's written notice or paying an equivalent of one month's salary in lieu of notice. This means that for any reason—whether the helper resigns or the employer dismisses—they can end the two-year contract in one month or less (as permitted under the Employment Ordinance, Chapter 57). Helpers in this situation are referred to as having their contract "terminated" or "interrupted."

Post-Termination Conditions

In general, if a contract is terminated, the helper must return to their home country within 14 days. However, there are specific circumstances under which the Immigration Department may allow the helper to remain in Hong Kong to switch employers:

  • Economic Hardship: The employer faces financial difficulties and can no longer pay the helper's wages.

  • Employer Immigration: The employer is relocating outside of Hong Kong and can no longer employ the helper.

  • Care Recipient's Death: The individual under the employer's care (such as an elderly or chronically ill person) has passed away, eliminating the need for the helper to continue their employment.

  • Employer's Death: If the employer passes away, the contract cannot be fulfilled, leading to unilateral termination.

 

In these cases, the Immigration Department will contact the employer or their agent to verify the circumstances and related documentation. Only upon confirmation will the helper be allowed to switch employers.

The Introduction of Foreign Domestic Helpers in Hong Kong

The allowance for foreign domestic helpers in Hong Kong began in the 1970s. In 1973, the British colonial government permitted the importation of foreign domestic helpers to address the shortage of local full-time household workers. This decision coincided with a global oil crisis and economic difficulties in the Philippines. In 1974, the Philippine government eased restrictions on its citizens working overseas, paving the way for Filipino domestic helpers to come to Hong Kong.

 

Filipino domestic helpers have consistently been one of the predominant groups in this sector. The reasons for their popularity include their high educational qualifications—most possess college diplomas—and their proficiency in English. Additionally, many Filipino helpers who have worked for years in Hong Kong or Taiwan are able to speak Cantonese or Mandarin. The Philippine government allows its citizens to work abroad starting at the age of 23, and young, energetic workers are particularly favored by Hong Kong employers. Many employers prefer Filipino helpers to care for newborns and young children, as it allows them to communicate effectively about family matters while they are at work.

Diversification of Nationalities Among Foreign Domestic Helpers

By the 1990s, both the Indonesian and Thai governments followed the Philippines' lead in amending their labor laws, resulting in a more diverse nationality among foreign domestic helpers in Hong Kong. Initially, Indonesian helpers, who were typically aged 18 to 20, had lower educational qualifications compared to their Filipino counterparts. However, they demonstrated remarkable language learning abilities, often on par with those of Filipino helpers.

 

Indonesian training schools prepare helpers in various languages within a short span of 6 to 8 months. Many of these workers subsequently find employment in the Middle East, Singapore, Japan, and Taiwan. Those who come to Hong Kong often prefer to care for the elderly, although some are also willing to look after children and newborns. This arrangement allows for better communication, as they can manage both child care and elder care simultaneously.

Thai Domestic Helpers in Hong Kong

Thai domestic helpers make up less than 3,000 individuals in the Hong Kong labor market. The primary reason for this low number is Thailand's economic growth and the rapid development of its tourism industry, which have created ample job opportunities domestically. As a result, young Thais are increasingly reluctant to leave their hometowns for work abroad.

 

Currently, the limited number of Thai domestic helpers in Hong Kong consists mainly of a few individuals who have remained since the 1980s. Their presence is a reflection of changing economic conditions and labor market dynamics in Thailand, which has shifted priorities for young workers.

Introduction of Bangladeshi, Sri Lankan, and Cambodian Domestic Helpers in Hong Kong

The introduction of Bangladeshi, Sri Lankan, and Cambodian domestic helpers in Hong Kong was prompted by the increasing global demand for foreign domestic workers. As countries like the Philippines and Indonesia saw their workers being recruited for various roles abroad, the Hong Kong government allowed the entry of helpers from other nationalities, including Bangladesh and Cambodia.

 

These workers primarily focus on caring for the elderly and bedridden individuals, with fewer taking on roles related to child care or newborns. Their language training mainly emphasizes Cantonese, although some are also able to speak English. This linguistic ability helps them communicate effectively in their caregiving roles within Hong Kong households.

Impact of the Pandemic on Foreign Domestic Helpers in Hong Kong

During the pandemic, the Hong Kong government implemented measures to alleviate the shortage of foreign domestic helpers, allowing some helpers to remain in Hong Kong after contract termination to switch employers. As a result, several employers raised wages to attract these helpers, leading to a significant increase in average salaries for foreign domestic workers. This trend prompted even content and satisfied workers to consider changing jobs, causing employers to increase the basic wage from HK$4,870.00 to HK$5,000 or more upon contract renewal.

Following the pandemic, on May 1, 2022, the government reverted to pre-pandemic policies, requiring foreign domestic helpers to return to their home country within 14 days after leaving their employment. This change has improved the situation regarding helpers switching jobs.

Post-pandemic, the reasons for foreign domestic helpers changing employers in Hong Kong primarily include:

  1. Employer Immigration: Many helpers are leaving due to their employers moving abroad.
  2. Caregiver or Dependent Passing Away: The death of the person under the employer's care often leads to employment termination.
  3. Economic Issues: Employers facing financial difficulties may no longer require the services of a helper.
  4. Contract Completion: Helpers may be granted a visa to remain in Hong Kong upon completion of their contract.

 

Occasionally, helpers request higher wages, typically ranging from HK$5,000 to HK$5,500, depending on their work experience and recommendations from previous employers.

Understanding Terms Related to Foreign Domestic Helpers

For new employers, terms like "overseas," "contract termination," or "contract completion" often come up. Here’s what they mean:

  1. Overseas Helpers:
    This term refers to foreign domestic helpers who arrive in Hong Kong after being hired by an employer for a two-year contract, approved by the Director of Immigration from the day of their arrival or stay in Hong Kong.

  2. Contract Completion:
    If a helper does not get re-employed within 42 days prior to the completion of their contract, they are referred to as a "contract completion" helper. This allows them to stay in Hong Kong to switch employers.

  3. Contract Termination (or Interruption):
    During the contract period, either party (the employer or the helper) can terminate the contract by providing one month's written notice or paying an equivalent of one month's salary in lieu of notice. This means that for any reason—whether the helper resigns or the employer dismisses—they can end the two-year contract in one month or less (as permitted under the Employment Ordinance, Chapter 57). Helpers in this situation are referred to as having their contract "terminated" or "interrupted."

Post-Termination Conditions

In general, if a contract is terminated, the helper must return to their home country within 14 days. However, there are specific circumstances under which the Immigration Department may allow the helper to remain in Hong Kong to switch employers:

  • Economic Hardship: The employer faces financial difficulties and can no longer pay the helper's wages.

  • Employer Immigration: The employer is relocating outside of Hong Kong and can no longer employ the helper.

  • Care Recipient's Death: The individual under the employer's care (such as an elderly or chronically ill person) has passed away, eliminating the need for the helper to continue their employment.

  • Employer's Death: If the employer passes away, the contract cannot be fulfilled, leading to unilateral termination.

 

In these cases, the Immigration Department will contact the employer or their agent to verify the circumstances and related documentation. Only upon confirmation will the helper be allowed to switch employers.

The Introduction of Foreign Domestic Helpers in Hong Kong

The allowance for foreign domestic helpers in Hong Kong began in the 1970s. In 1973, the British colonial government permitted the importation of foreign domestic helpers to address the shortage of local full-time household workers. This decision coincided with a global oil crisis and economic difficulties in the Philippines. In 1974, the Philippine government eased restrictions on its citizens working overseas, paving the way for Filipino domestic helpers to come to Hong Kong.

 

Filipino domestic helpers have consistently been one of the predominant groups in this sector. The reasons for their popularity include their high educational qualifications—most possess college diplomas—and their proficiency in English. Additionally, many Filipino helpers who have worked for years in Hong Kong or Taiwan are able to speak Cantonese or Mandarin. The Philippine government allows its citizens to work abroad starting at the age of 23, and young, energetic workers are particularly favored by Hong Kong employers. Many employers prefer Filipino helpers to care for newborns and young children, as it allows them to communicate effectively about family matters while they are at work.

Diversification of Nationalities Among Foreign Domestic Helpers

By the 1990s, both the Indonesian and Thai governments followed the Philippines' lead in amending their labor laws, resulting in a more diverse nationality among foreign domestic helpers in Hong Kong. Initially, Indonesian helpers, who were typically aged 18 to 20, had lower educational qualifications compared to their Filipino counterparts. However, they demonstrated remarkable language learning abilities, often on par with those of Filipino helpers.

 

Indonesian training schools prepare helpers in various languages within a short span of 6 to 8 months. Many of these workers subsequently find employment in the Middle East, Singapore, Japan, and Taiwan. Those who come to Hong Kong often prefer to care for the elderly, although some are also willing to look after children and newborns. This arrangement allows for better communication, as they can manage both child care and elder care simultaneously.

Thai Domestic Helpers in Hong Kong

Thai domestic helpers make up less than 3,000 individuals in the Hong Kong labor market. The primary reason for this low number is Thailand's economic growth and the rapid development of its tourism industry, which have created ample job opportunities domestically. As a result, young Thais are increasingly reluctant to leave their hometowns for work abroad.

 

Currently, the limited number of Thai domestic helpers in Hong Kong consists mainly of a few individuals who have remained since the 1980s. Their presence is a reflection of changing economic conditions and labor market dynamics in Thailand, which has shifted priorities for young workers.

Introduction of Bangladeshi, Sri Lankan, and Cambodian Domestic Helpers in Hong Kong

The introduction of Bangladeshi, Sri Lankan, and Cambodian domestic helpers in Hong Kong was prompted by the increasing global demand for foreign domestic workers. As countries like the Philippines and Indonesia saw their workers being recruited for various roles abroad, the Hong Kong government allowed the entry of helpers from other nationalities, including Bangladesh and Cambodia.

 

These workers primarily focus on caring for the elderly and bedridden individuals, with fewer taking on roles related to child care or newborns. Their language training mainly emphasizes Cantonese, although some are also able to speak English. This linguistic ability helps them communicate effectively in their caregiving roles within Hong Kong households.

首次聘請外傭小貼士

How to Ensure Satisfactory Work Performance from Foreign Domestic Helpers

Achieving satisfactory work performance from foreign domestic helpers involves understanding several key factors that can influence their effectiveness in the home environment. Here are some essential points to consider:

1. Recognizing the Complexity of Household Tasks

  • While household chores may seem simple to employers who are familiar with their home environment, they can be quite challenging for helpers who may not understand specific expectations due to cultural differences. Employers should not assume that helpers inherently know what needs to be done.

2. Cultural Differences Require Time for Adaptation

  • Foreign domestic helpers come from different cultural backgrounds, and adapting to Hong Kong's fast-paced lifestyle can be difficult. Employers should be patient and provide guidance as helpers adjust.

3. Diverse Employer Requirements

  • Each employer has unique expectations. Helpers often rely on prior experiences, and it may take time for them to learn a new employer's specific needs and preferences.

4. Effective Communication is Key

  • Clear communication is essential. Employers should take the time to explain household routines, expectations, and preferences in detail. Regular check-ins can help clarify any misunderstandings.

5. Detailed Planning for Efficiency

  • Creating a detailed schedule outlining daily tasks and deadlines can help helpers understand their responsibilities and improve efficiency.

6. Mutual Respect and Professionalism

  • Respectful treatment fosters a positive working environment. Criticism should be constructive, as harsh words can demoralize helpers and decrease their productivity.

7. Proper Rest and Nutrition

  • Given the demanding nature of their work, it is vital for helpers to have adequate rest and nutrition to maintain their energy levels and work performance.

8. Timely Correction of Mistakes

  • When mistakes occur, employers should address them gently and provide guidance on the correct approach. This helps prevent the same errors from recurring.

9. Understanding Different Habits

  • Cultural backgrounds can lead to differing habits. Employers should communicate openly about any unacceptable practices and work together to find solutions.

10. Allow Time for Adjustment

  • Adapting to a new work environment takes time. Employers should provide helpers with the opportunity to learn and adjust without undue pressure.

11. Collaborative Childcare

  • For families with children, it's crucial to educate both helpers and children about each other's roles. Encouraging respect and understanding can foster a harmonious environment.

12. Language Support for Communication

  • Language barriers can lead to misunderstandings. Employers should explain their family’s habits and preferences to helpers and encourage patience as they acclimate.

13. Clear Financial Transactions

  • When helpers are responsible for purchasing items, employers should require itemized receipts. Payments should be documented to avoid misunderstandings.

14. Careful Consideration Before Termination

  • If performance issues arise, employers should avoid hasty decisions. Transitioning to a new helper should be managed thoughtfully to minimize disruption.

 

By fostering a supportive and respectful environment, employers can enhance the effectiveness of their foreign domestic helpers, leading to a more harmonious household.

How to Ensure Satisfactory Work Performance from Foreign Domestic Helpers

Achieving satisfactory work performance from foreign domestic helpers involves understanding several key factors that can influence their effectiveness in the home environment. Here are some essential points to consider:

1. Recognizing the Complexity of Household Tasks

  • While household chores may seem simple to employers who are familiar with their home environment, they can be quite challenging for helpers who may not understand specific expectations due to cultural differences. Employers should not assume that helpers inherently know what needs to be done.

2. Cultural Differences Require Time for Adaptation

  • Foreign domestic helpers come from different cultural backgrounds, and adapting to Hong Kong's fast-paced lifestyle can be difficult. Employers should be patient and provide guidance as helpers adjust.

3. Diverse Employer Requirements

  • Each employer has unique expectations. Helpers often rely on prior experiences, and it may take time for them to learn a new employer's specific needs and preferences.

4. Effective Communication is Key

  • Clear communication is essential. Employers should take the time to explain household routines, expectations, and preferences in detail. Regular check-ins can help clarify any misunderstandings.

5. Detailed Planning for Efficiency

  • Creating a detailed schedule outlining daily tasks and deadlines can help helpers understand their responsibilities and improve efficiency.

6. Mutual Respect and Professionalism

  • Respectful treatment fosters a positive working environment. Criticism should be constructive, as harsh words can demoralize helpers and decrease their productivity.

7. Proper Rest and Nutrition

  • Given the demanding nature of their work, it is vital for helpers to have adequate rest and nutrition to maintain their energy levels and work performance.

8. Timely Correction of Mistakes

  • When mistakes occur, employers should address them gently and provide guidance on the correct approach. This helps prevent the same errors from recurring.

9. Understanding Different Habits

  • Cultural backgrounds can lead to differing habits. Employers should communicate openly about any unacceptable practices and work together to find solutions.

10. Allow Time for Adjustment

  • Adapting to a new work environment takes time. Employers should provide helpers with the opportunity to learn and adjust without undue pressure.

11. Collaborative Childcare

  • For families with children, it's crucial to educate both helpers and children about each other's roles. Encouraging respect and understanding can foster a harmonious environment.

12. Language Support for Communication

  • Language barriers can lead to misunderstandings. Employers should explain their family’s habits and preferences to helpers and encourage patience as they acclimate.

13. Clear Financial Transactions

  • When helpers are responsible for purchasing items, employers should require itemized receipts. Payments should be documented to avoid misunderstandings.

14. Careful Consideration Before Termination

  • If performance issues arise, employers should avoid hasty decisions. Transitioning to a new helper should be managed thoughtfully to minimize disruption.

 

By fostering a supportive and respectful environment, employers can enhance the effectiveness of their foreign domestic helpers, leading to a more harmonious household.

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